Your Experience is our reward!
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your
package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
What are the conditions for Free Replacement?
Items within return window and in stock (exact same item) are eligible for
The free replacement order will be shipped through standard shipping once the original order is returned. Free replacements can be requested if the following conditions apply:
Item received is physically damaged;
Item received has missing parts or accessories;
Item received is different from their description on the product detail page.
Stipulation for article return
Article must be in the same condition that you received it.
Article should be unworn or unused
All tags should be intact with the article.
Ensure that the article must be returned in its original packaging.
Invoice of the article.
Note: Return cannot be initiated if any of the above conditions are not fulfilled by the buyer..
The purchasing amount will be processed as a refund after receiving the return article under the following circumstances.
Unavailability of the identical article in stock.
If we are unable to process the replacement under 15 working days due to any technical issues
or any other unforeseen delays.( this condition gets null void in case of any delivery delays by
the logistic services or due to any authoritative hindrance causes delays in delivery)
We will notify you once we’ve received and inspected your return, and let you know if the
refund was approved or not. If approved, you’ll be automatically refunded on your
original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.